Privacy Policy

At PHYLLAL, we take your privacy seriously.

This Privacy Policy explains how PHYLLAL, operated by Midoro Technology Limited (“we,” “us,” or “our”), collects, uses, shares, and safeguards your personal information when you visit our website or use our services.

1. Data Controller

PHYLLAL is operated by Midoro Technology Limited, which acts as the data controller for the purposes of applicable data protection laws, including the UK Data Protection Act and the EU General Data Protection Regulation (GDPR).

If you have any questions about this Privacy Policy or your personal data, please contact us at:
📧 Email: [email protected]

2. Collection And Use Of Personal Data

We collect personal data that can be used to directly or indirectly identify you, such as your name, email address, shipping address, payment details, and other contact information.
Anonymous or aggregated data that cannot identify you is not considered personal data.

We use your personal data to:

• Process and fulfill your orders
• Improve and personalize our products and services
• Communicate with you about purchases, promotions, and support
• Prevent fraud and maintain website security

We only collect the minimum data necessary to fulfill these purposes, in accordance with the principles of lawfulness, fairness, and transparency.

3. Personal Data We Collect

(i) Data You Provide

When you create an account, place an order, subscribe to our newsletter, or contact us, we collect:

• Name, email, phone number, and address
• Payment and billing details
• Account login information (if applicable)

(ii) Data Automatically Collected

When you browse our website, we automatically collect:

• IP address and browser type
• Device and operating system information
• Usage statistics, cookies, and analytics data

4. How We Use Your Personal Data

We use personal data for the following purposes:

• To provide and improve services: Order fulfillment, customer support, and personalization.
• To communicate: Sending updates, order confirmations, and responding to inquiries.
• For marketing (with consent): To send you product updates or promotional offers.
• For safety and compliance: Fraud detection, risk management, and legal obligations.

You may withdraw your consent to receive marketing emails at any time by contacting us.

5. Cookies And Similar Technologies

Cookies are small text files used to store data on your browser or device.
We use cookies to:

• Remember your preferences and shopping cart
• Improve website functionality
• Analyze site traffic and performance

You can control or disable cookies through your browser settings at any time.
However, disabling cookies may affect certain website features.

6. Sharing And Disclosure Of Data

We do not sell your personal information.
We may share data only with:

• Service providers who help us operate our website (e.g., payment processors, logistics partners)
• Legal authorities when required by law
• Affiliates or successors in case of business transfer, merger, or acquisition

All partners are required to handle your data securely and only for authorized purposes.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy, or as required by law.
Typically, this means retaining your data for up to 5 years from your last interaction with PHYLLAL, unless a longer period is legally necessary.

8. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Object to or restrict certain processing activities
• Withdraw consent to marketing at any time
• Request data portability (to receive your data in a structured format)

We will respond to all valid requests within 14 days.
To exercise your rights, please contact us at [email protected].

9. Data Security

We implement technical and administrative measures to safeguard your personal data against unauthorized access, loss, or misuse.
While no system is entirely secure, we continuously work to enhance our protection methods.

10. Third-Party Websites

Our website may contain links to third-party sites.
PHYLLAL is not responsible for the privacy practices or content of such external websites.
We encourage you to review their privacy policies before providing personal information.

11. International Data Transfers

As a global e-commerce platform, your data may be transferred and processed in countries outside your residence.
We ensure that all such transfers comply with applicable data protection laws and safeguard your rights.

12. Updates To This Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technologies, or our business practices.
Updates will be posted on this page with the revised effective date.
Your continued use of our website after changes means you accept the updated policy.

📧 Contact Information
For all privacy-related inquiries, please contact:[email protected]